Public Services


The Public Services Division has two programs: Youth; and Adult. Together they provide the community with a full range of effective information and reader services that support work, lifelong learning, personal growth, enjoyment, and civic involvement. Staff is cross-trained to support both program areas within Public Services to maximize flexibility in responding to daily public service demands.

Public Services – Youth Program

Cindy Romero

Cindy Romero, Senior Librarian-Youth Services 
140 S. Glendora Ave., Glendora, CA 91741
(626) 852-4813


The Youth Program enriches the lives of children from birth through 12th grade and their families by: providing professional expertise in answering reference and readers’ advisory questions; selecting and managing the collections for the Children’s and Young Adult areas; providing assistance and instruction to children and their parents in using Library services; and creating community partnerships that promote the Library as a resource for meeting the educational, recreational, and informational needs of Glendora’s youth.

Specific service objectives are:

  • Provide customer service at the children’s information desk answering in-person and telephone questions for information and assistance, and support patrons in the use of Library materials and services.
  • Encourage early literacy by providing weekly story times to children ages 0-5 and their families.
  • Conduct outreach to local schools and preschools, encouraging Library use and participation in Library programs.
    • Conduct Library tours that provide instruction on library resources as requested by local schools and preschools.
    • Conduct classroom visits and story times as requested to local schools and preschools.
  • Generate volunteer opportunities for 100+ youth volunteers during Summer Reading Club.
  • Provide homework assistance via a web-based homework assistance program.
  • Encourage reading by conducting three Summer Reading Clubs for children ages 0-17.
  • Encourage reading through specialized children’s and teen programs and book discussion events throughout the year.
  • Provide story time support for Community Services’ preschool and Easter event.
  • Review and select materials for the Children’s and Young Adult collections that support the information needs of the community. 

Public Services – Adult Program

 Gaetano Abbondanza

Gaetano Abbondanza, Adult Reference Librarian
140 S. Glendora Ave., Glendora, CA 91741
(626) 852-4832


 Sandy Krause


 Sandy Krause , Adult Reference Librarian
140 S. Glendora Ave., Glendora, CA 91741
(626) 852-4887


 Suzette Farmer

Suzette Farmer, Adult Reference Librarian
140 S. Glendora Ave., Glendora, CA 91741
(626) 852-4893



The Adult Program supports the community’s interests in continuing education, recreational pursuits, intellectual exchange and informed citizenship through a variety of materials, services and programs. Hallmarks of this program are: professional assistance in locating materials and information; adult collections that support self-directed personal growth and development; popular culture and current trends; guidance in the use of innovative technologies; and, in partnership with Development staff, topical and informative adult programming.

Specific service objectives are:

  • Respond to information/reference questions, submitted in person as well as via telephone, email, fax, internet and cooperative 24/7 web-based reference service.
  • Review and select materials for the Library’s adult collections including books, e-books, audio-visual titles on CD or tape, software programs, educational and classic movies on DVD, magazines and microforms.
  • With Development staff, offer adult programming in the form of author visits, adult summer reading club activities, local business demonstrations, travel and history talks and book discussions.
  • Monitor trends in formats and access, such as Playaway audio books and “roving” reference  service, offered out among the Library’s resources.
  • Develop, monitor, evaluate, and update electronic and web-based services and the Library’s own web pages.